Our Wide Array of Services We offer a range of high-quality services, from engineering services
and operational assistance to field service and troubleshooting.
Engineering Service Experienced Medart engineers help increase the productivity, quality and safety of our customers’ operations. Our engineering services include:
Engineering reports on machinery capacity, failure
analysis and process capability
Feasibility studies for prospective process
and equipment implementation
Equipment evaluation of systems our customers
have purchased or are considering purchasing
Design service for new and modified equipment
and reverse engineering for renewal parts
Operational Assistance
The success of Medart equipment is not only based on the knowledge of the technology behind bar processing and material handling; it’s also based on the understanding of our customers’ business. In the area of operational assistance and training, we offer:
Training of operators, maintainers and managers
Recommendations on optimizing machine set-up, tooling, roll contours and operating parameters
Evaluation of existing or prospective operations
Field Service
Medart service technicians offer practical and timely assistance,
whether on site, in our customers’ plants, or from Medart headquarters.
This includes:
Maintenance and repair — mechanical, electrical or hydraulic — of Medart and other brands of bar processing equipment
Installation assistance for equipment setting, and alignment for new or relocated machinery
Start-up assistance with new or re-commissioned equipment
Control system optimization, either on-site, by pre-arrangement or via modem or internet connection
The Ultimate in Customer Service
At Medart, we’re constantly going above and beyond to deliver unparalleled customer service. By continually reinvesting in our company, we make sure our customers get all of the benefits of the latest technologies and services. Plus, we design and build every piece of machinery to fit each customer’s unique situation, which means that all of our products are customized from start to finish.
We are also continually working to provide shorter delivery cycles on our machinery, but our exceptional customer service doesn’t stop there. We promise quick-response assistance, whether by phone, in person or online, to any situation our customers may face.
